The tool for gyms that want to keep their members

Your memberships bill themselves every month, paid by automatic payment. A member is travelling? Pause their membership. Your group classes are booked online, and a note goes out by itself to the member who stopped coming. Kitobiz is designed in Montréal for small businesses, including gyms.

Sample interface · fictional data

Invoices

  • Clinique des PinsFA-0142$1,150.00Oct. 10Paid
  • Boulangerie SoleilFA-0143$980.00Oct. 18Upcoming
  • Studio LumenFA-0139$1,200.00Oct. 2Overdue · 12 d
  • Café HorizonFA-0144$410.00todayDue today

Do membership payments take more of your time than your members?

  • Monthly invoices are prepared by hand.
  • A member who drops off leaves without anyone noticing.
  • Membership pauses are written on a scrap of paper.
  • Group classes overflow or stay half empty.

From sign-up to loyalty

  1. 1

    The sign-up

    The new member picks their membership, fills in their health form and signs the waiver online.

  2. 2

    The payment

    The invoice goes out by itself each month; the member authorizes automatic payment online.

  3. 3

    The training

    Welcome session, starter plan and group classes booked online.

  4. 4

    Loyalty

    A note to the member who stopped coming, and a thank-you on each membership anniversary.

What you get in Kitobiz

  • Ready services by specialty: personal training, group classes, class pass, membership
  • Public class schedule: open spots live, online booking
  • Waiting list: the freed spot is offered automatically
  • One-click attendance, class pass counted down at each visit
  • Memberships billed automatically, automatic payment, pause
  • Health form with readiness questionnaire and waiver signed online
  • The client’s measurements and progress as a chart
  • Training plan in the client’s space and as a PDF
  • Automatic emails: welcome, client who stopped coming, pass almost used, anniversary
  • Mini site with your classes and testimonials

Frequently asked questions

Is automatic payment secure?

Yes. The member’s card is stored with Stripe, never in Kitobiz, and the member accepts the payment online before the first charge.

How does the membership pause work?

You pick the resume date: no invoice goes out until then, and the membership resumes by itself.

Is it free to start?

Yes, you can create your account for free. The paid plans are presented in the pricing section.