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The tool for estheticians who want loyal clients without the chase

Facials, nails, lashes or waxing: your clients book online, sign their health form, and get their aftercare advice and the reminder to come back at the right time. Kitobiz is designed in Montréal for small businesses, including estheticians.

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Sample interface · fictional data

Hello Camille

Activity at Example Workshop · this week

Requests received

4

2 new today

Appointments

3

next one Thursday, 10 a.m.

Pending quotes

$2,450

3 quotes sent

To receive

$3,180

including $1,200 overdue

Projected balance (3 months)

$8,700

a forecast, not a guarantee

Collected this month

$5,240

payments received

Your clients come back, but not always at the right time?

  • The fill was due a week ago and the client hasn’t booked.
  • An allergy noted on paper gets lost.
  • The health form is two years old.
  • Treatment packages are counted on a punch card.

From the first treatment to a loyal client

  1. 1

    Booking and health form

    The client books online, accepts your policy, and you keep her signed health form, with a reminder every year.

  2. 2

    The treatment noted

    Products, device, skin reaction, before and after photos: every visit is on her file.

  3. 3

    Aftercare advice

    The next day, a thank-you and the advice for that treatment, with the button to leave a review.

  4. 4

    Back at the right time

    Three weeks for nails, four for lashes: the reminder goes out on its own, with the booking link.

What you get in Kitobiz

  • Online booking with deposit, waitlist and attendance confirmation
  • Cancellation policy accepted when booking, no-shows counted, no-show fees to bill
  • Beauty file: allergies in plain sight, health form to redo every year
  • Every visit with its formula, notes and before and after photos, kept private
  • “Time to book again” sent according to each service’s delay
  • Thank-you and aftercare advice the next day, with the button to leave a review
  • Session packages paid ahead, counted down at each visit
  • Gift cards sold online with a code, or in person
  • Mini site with your prices and your before and after photos
  • Phone assistant that books appointments while you work

Frequently asked questions

Does Kitobiz work for nails and lashes?

Yes. Each specialty has its usual services, its formula to note (product, shape, curl, glue…) and its return delay.

How do treatment packages work?

You sell a session package on your card or in person; it goes on the client’s file and is counted down at each visit.

Is it free to start?

Yes, you can create your account for free. The paid plans are presented in the pricing section.

Try Kitobiz for free

Appointments, quotes, invoices, payment reminders and payments in one place. Create your account in a few minutes.

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See also